DUE TO THE CURRENT BACKLOG OF REQUESTS, OUR HELPLINE AND ASSISTANCE REQUEST FORM HAVE BEEN TURNED OFF UNTIL 8AM, SUNDAY, JUNE 30, 2024.
THANK YOU FOR YOUR PATIENCE AS OUR VOLUNTEERS WORK AS QUICKLY AS THEY CAN TO RESUME NORMAL OPERATIONS! PLEASE CHECK OUT OUR RESOURCE PAGE FOR LOCAL AGENCIES THAT MAY BE ABLE TO HELP YOU!
What happens after my form/voicemail is submitted? Once you submit your assistance contact request, a volunteer will contact you by telephone within 5 business days to ask you a series of initial questions related to your household and need. The number we call from will be listed as Private, Unknown, or Hidden so please pick up - it might be us! You should allow about 5-10 minutes to talk to the volunteer. The volunteer will explain whether your request is eligible for further review and will try to recommend to you any other community resources that might be available to assist you.
We try our very best to respond to each neighbor in a timely manner and we appreciate your patience as our volunteers handle the many requests we receive each week. Please know that you are in our thoughts and our prayers and that we look forward to visiting with you as soon as we are able.